Key Holder/Supervisor

Job ID: 108233
Position Title: Key Holder/Supervisor
Location: Scarborough
Compensation: $17.50 to $19.00 per hour
Hours: 37-40 hours per week
Job Description: Assist the Store Leadership Team in overseeing the smooth operations and coordination of the store while providing excellent customer service
Effectively communicate with Leadership Team and act as a liaison between Staff and Store
Coaching and training Staff and providing feedback for employee evaluations
Acting as a role model for other employees by:
Arriving on time for scheduled shifts
Complying with and adhering to all Company policies
Working effectively with others by maintaining positive, team-oriented relations with all
McCarthy Staff and communicating effectively with others
Providing excellent customer service by:
Greeting within the set standard
Being friendly, sincere, and knowledgeable in all customer relations
Demonstrating thorough product knowledge and garment care instructions
Being aware of all services offered by McCarthy Uniforms (Online Ordering, Click and
Collect, Phone Orders, Delivery Methods, Payment Methods, Return/Exchange Policies)
Possessing a familiarity with each school uniform policy
Dealing professionally and efficiently with customer concerns and complaints
Possessing a thorough working knowledge of the McCarthy Uniforms Cash Register System
Opening and closing the store
Monitoring cash float and daily balancing paperwork
Carrying out other duties that may be assigned
Job Requirements: 1 + years(s) of retail experience, preferably in apparel
Access to a vehicle (is an asset)
Excellent interpersonal, communication and problem-solving skills
Exceptional leadership skills
A passion for customer service and building meaningful relationships
The ability to thrive in a team-orientated and fast paced environment
Desire to embrace innovation and continuous learning
Ability to work flexible shifts
Ability to work at two store locations

How To Apply: Click on Apply or contact your Career Specialist.

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