IT Support Specialist

Job ID: 106951
Position Title: IT Support Specialist
Location: Oakville
Compensation: TBD
Hours: 40 hours per week
Job Description: Troubleshooting all support calls from a ticket queue submitted by end-users 
Setting up new PC workstations, printers and other peripherals;
Diagnosing and supporting all client applications
Troubleshooting PC hardware and operating system software in a network/AD domain environment.
Troubleshooting low voltage equipment such as Access Control and Intercom systems
Support of wireless telecom devices including user support, hardware provisioning (IOS, Android)
Repairing and/or coordinating repair of hardware devices.
Creating documentation and/or revising training manuals
Maintaining asset tracking.
Assuming additional responsibilities and completing special projects as needed or directed.
Job Requirements: 3+ years of experience in a Helpdesk environment
Experience with all variations of Windows desktop OS
Thorough understanding of IP networking
Experience with Low Voltage devices
Outstanding people skills and customer service skills orientation
Able to handle rapidly changing priorities, high visibility-high stress situations
Excellent interpersonal and telephone skills
Excellent research skills
Must have a driver's license and access to a vehicle
How To Apply: Click on Apply or contact your Career Specialist.

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