Maitre D'

Job ID: 108723
Position Title: Maitre D'
Location: Hamilton
Compensation: $18.00 per hour
Hours: 15-3. hours per week
Job Description: Effectively lead by example demonstrating superior customer service skills, and adaptability to customer feedback, ensuring flawless execution of the event in accordance with Group standards.
Responsible for creating a memorable guest experience, and including menu execution, food quality and overall experience
Acts as an ambassador and host of the venue, serving as a liasion between guests, management and team members
Get to know the guests; be able to comfortably answer any questions a guest may have; ensure guest satisfaction throughout meal service and event
Learn the details of menu offerings for various events
Deliver and serve food and beverages including, but not limited to, meals, condiments and accompaniments
Assist others with side work including, but not limited to, clearing glasses and dishware
Communicate any additional meal requirements or special request to the kitchen
Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences
Exercise good judgment and demonstrate leadership abilities
Drive positive change in the organization
Great Place to Work Certified
Competitive wage package
Pay on demand
Flexible work schedule
Staff recognition, years of service rewards
Group RRSP
Hotel & Restaurant discounts
Wellbeing programs
Participation in staff events
Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community
Job Requirements: Friendly, professional and customer service focused
Positive, outgoing and friendly team player
Ability to build rapport quickly with guests
Excellent customer service skills, and ability to understand and respond to individual needs and requirements
Hospitality experience and/or Event Management courses or diploma considered an asset
Banquet serving experience an asset
Smart Serve Certification required
Reliable transportation an asset
How To Apply: Click on Apply or contact your Career Specialist.

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