Credit Collections Consultant - Toronto

Job ID: 102164
Position Title: Credit Collections Consultant - Toronto
Location: Pickering
Compensation: TBD
Hours: 40 hours per week
Job Description: Passionately connect and build rapport with a variety of customers and their changing needs;
Diagnose problems, propose solutions and negotiate payment arrangements in accordance with policies;
Complete accurate transactions, update accounts, collect overdue balances, and provide confirmations and follow up as necessary in accordance with the law, all with a sense of urgency and an eye for detail;
Be accountable; own and solve issues from beginning to end;
Incorporate feedback on a regular basis, to improve your personal and professional development;
"Commit to being there" for our customers and share our dedication in striving to deliver world class customer service and first call resolution!
3-5 Positions Available 
Job Requirements: Completed high school diploma or higher;
Available to work a flexible schedule including evening, weekends, and holidays shifts
Must be punctual and committed to work schedules;
Possess superior multitasking abilities;
Demonstrate ability to positively influence others (propose options/solutions to customer);
Must be computer literate: strong keyboarding and internet navigation skills and basic arithmetic skills required;
Ability to find customer answers quickly and accurately while using multiple resources;
Must be comfortable working in a highly structured, measurable target driven environment.
Code (for internal use): - #ZR
How To Apply: Click on Apply or contact your Career Specialist.

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