Customer Service Agent

Job ID: 102349
Position Title: Customer Service Agent
Location: Toronto
Compensation: $15.00 per hour
Hours: 40 hours per week
Job Description: Provide accurate and reliable information to facilitate customer needs
Promote and offer products and services by consulting, collecting information and evaluating customer needs
Flourishes as a team player in a fast, energy-rich and change-oriented environment
Receive incoming calls and E-mails and/or make outbound responses from/to potential customers inquiring about order issues, product questions, special offers, eligibility or other information
Determine customer resolution needs by utilizing established questions and answer techniques
Demonstrate an ability to execute upsell opportunities and maximize revenue of each sale
Solicit customers for additional product sales, when appropriate 
Connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions

30 Positions Available 
Job Requirements: Must be able to effectively communicate through reading, listening, qualifying and interpreting client specific customer needs
Must be able to effectively and efficiently resolve the customer’s issue and/or sell the appropriate product
Must be at least 18 years of age
Ability to type at least 25 words per minute
Must be open to work at night.
High school or GED
Excellent command of English needed.
How To Apply: Click on Apply or contact your Career Specialist.

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