|Position Title:||Inbound Customer Service (Call Center)|
|Hours:||35-40 hours per week|
|Job Description:||Provide real-time customer service support for inbound calls
Manage call flows, provide first call resolution
Deliver exceptional customer service with up-selling if necessary, by the client
Provide appropriate product/service options that are tailored to the needs of the customer.
Participate in centralized team meetings
Multiple Positions Available
|Job Requirements:||Strong communication skills
Fluent in English and/or French (verbal and written)
Excellent customer service skills
Ability to adapt and work effectively within a variety of diverse situations
Effective organizational, scheduling and time management skills
Completion of post-secondary education
A clear criminal history is required to service our prestigious clients. All customer service representatives will be required to undergo an online Criminal Reference Check during the screening process conducted by us.
We are building our team with serious individuals that have excellent communication skills and intermediate to advanced computer skills with some previous customer service and/or call center experience.
The individuals must commit to the required training to better understand the system and serve each client on their applications
|How To Apply:||Click on Apply or contact your Career Specialist.|