Server-Arts, Entertainment and Recreation

Job ID: 62562
Position Title: Server-Arts, Entertainment and Recreation
Location: Hanover
Compensation: $14.00 per hour plus tips (starting wage)
Hours: 10-20 hours per week
Job Description: Maintain and demonstrate expert knowledge of upcoming sports events, products, events and promotions and general information relating to the Food and Beverage department and site events
Take guests’ orders, expedite and serve food and beverages accurately within time guidelines
Guide guests through all phases of their experience to promote return visits and recommendations
Greet and provide services to guests, adhering to company service guidelines. Gather guests’ e-mail contact info for the database
Promote the sale of beverages, products, and events to guests, adhering to proper selling techniques and service guidelines.Inform guests of current feature items
Initiate conversation, encourage guest feedback, and report feedback to management
Coordinate and record all guest reservations according to company procedures and training manual
Monitor guests’ consumption of alcohol and notify supervisor of over-consumption
Constantly monitor the cleanliness and aesthetics of the dining area and patio and take action where required including bussing duties
Stock Food and Beverage areas as required
Promote live entertainment as required and attend and participate at off-site events to promote the restaurant/pub and community gaming centre as required
8 Positions Available for new Match restaurant opening in early 2019    
Job Requirements: Proven high level of Customer Service
2 or more years’ experience in a similar high-volume restaurant (casual dining) environment
Cash handling experience using POS system or cashier register
Smart Serve Certificate
Tourism, promotion, marketing, entertainment, event training experience is an asset
Professional sense of style and impeccable attention to personal image and property’s atmosphere
Proven selling, marketing, and service skills in a dining, retail, or promotions environment
Knowledge of specialty food and beverage items
Must successfully pass a security clearance
Excellent interpersonal skills – effective listening, outgoing, fun attitude, enthusiastic, professional
Intermediate computer skills – e-mail, social media, credit card terminals, order system
Ability to multi-task, organize workload and work under pressure
How To Apply: Click on Apply or contact your Career Specialist.

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